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cloud-telephony-uk

Troubleshooting SIP Trunking with Cloud Connector

One of the great new technology Microsoft has to offer, is the Skype for Business Cloud Connector. While this piece of equipment is great when it’s operational, it might be also be a pain to track any issues when implementing. Example given is when using an internet SIP Trunk. Warning: this situation might not be…

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Deploy Cloud Connector Edition with Internet SIP Trunk

Now Skype for Business Online – Cloud PBX is available, we’re already deploying several instances of this new exiting verison. Where customers are willing to leverage Cloud PBX, but couldn’t or wouldn’t get numbers from Office 365 directly, Cloud Connector kicks in. Where Cloud Connector – and thus Microsoft – assumes you’re using a dedicated…

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Microsoft Office365 Cloud PBX Released

Today, Microsoft announces its new telephony service features combined in a new license – E5! These include Broadcast Meetings, PSTN Conferencing and Cloud PBX. Previously you were already able to create a “hybrid” scenario with Microsoft Lync 2013 or Skype for Business Server, leveraging features as “split domain” where some users could be homed in the…

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Skype for Business: Cannot Synchronize Address Book

Recently we gained some questions of our customers regarding an odd error message. Error Recently they upgraded the client software and now see an exclamation mark in the client, stating “cannot synchronize address book”. This happened when upgrading to Office 2016; in Lync 2013 (with or without Skype for Business “skin”) everything was normal. You can…

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Configure Office 365 Hosted Voicemail with Skype for Business Server 2015

With Telephony / Enterprise Voice enabled in a Skype for Business of Lync on-premises environment, one of the requested features could be Voicemail. In full on-premises deployments this will require Unified Messaging to be installed, configured and enabled in the Exchange Server topology. However, when your environment or customer makes use of Office 365 for…

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