Tag Archives: error

Lync 2013 Debugging Tools – Snooper.exe does not show Messages

With Lync 2013, the default logging tool has been replaced by the “Centralised Logging”. However, in some situations you might prefer the “OCSLogger” and “Snooper” tools to start a troubleshooting or debugging session. Therefore, Microsoft has made avaialble a toolkit called “Lync 2013 Debugging Tools” which is already available for a while, and can be…

Read more

Lync Server Installation Error: Prerequisite installation failed – Wmf2008R2

On some occasions, when you try to install a Lync Server on Windows Server 2008 R2, you’ll receive an error message stating that one of the prerequisites failed to install: Wmf2008R2. It was already known that sometimes this installer needs a reboot; now it is failing completely. The installer fails with exit code “3”; The…

Read more

Replica Replicator Agent service encountered an error while accessing a file share

Lync uses a Central Management Store database to store all its configuration, and all Lync servers (even when co-located on the server where the CMS is located) use a local replica of this database. In between is a replication mechanism which updates the local replica periodically. This mechanism makes use of a directory: C:\RtcReplicaRoot .…

Read more

Installing updates for Lync Server fails when using UAC

While the first round of updates is already available for some weeks now (mentioned in KB 2493736), I’ve tried to install them with one of my clients. However, installing the update for the Web Components, “WebComponents.msp”, failed. I’ve tried several times, but still it failed and rolled back its configuration changes. Then it shows an…

Read more

OCS Database move – Front End server doesn’t start anymore

This is just one of the issues which occured at one of my clients. I built a complete new OCS 2007 R2  Enterprise Edition consolidated pool, completed with an consolidated edge server, mediation server, monitoring and archiving server. As resources were not completely available at time of installation, it was decided to install the back-end…

Read more