Tag Archives: 2013

ExchUcUtil.ps1 fails to run when using underscores in servernames

One most common task of a Lync deployment is to connect Exchange UM to Microsoft Lync for voicemail purposes. Recently, I came across a major flaw in this procedure. To be compliant with the customers’ server naming convention, underscores were used in both server- and pool names. While it is not recommended using underscores in Lync…

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Show correct Caller ID on blind call transfers to external

As mentioned in one of my previous blog posts, one of the advantages on using an SBC is to be able to connect any “Direct SIP Trunk” to Lync; Microsoft certified or uncertified – as long as its compatible with the SBC’s settings. This time, I had to connect an uncertified SIP Trunk to Lync.…

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PSTN and Lync (Enterprise Voice): Why would I need an SBC?

This is a question which we ask ourselves regularly. Where I’m working at a Systems Integrator I come around a lot of customers and Lync design sessions. At an era where we have more and more choices of “Direct SIP Trunks” to Lync from ITSP’s (Internet Telephony Service Providers, “PSTN” providers), some may prefer a…

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Issue: One way audio after “call on hold”

Recently, we’ve discovered an issue with “call on hold” functionality in combination with a Cisco CUBE as cpe for Direct SIP-Trunking with Lync 2013. In this situation, we enabled Music on Hold (which is disabled by default), while also respecting all settings and configuration provided by the ITSP for the SIP Trunk. The situation is…

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Lync 2013 Debugging Tools – Snooper.exe does not show Messages

With Lync 2013, the default logging tool has been replaced by the “Centralised Logging”. However, in some situations you might prefer the “OCSLogger” and “Snooper” tools to start a troubleshooting or debugging session. Therefore, Microsoft has made avaialble a toolkit called “Lync 2013 Debugging Tools” which is already available for a while, and can be…

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